One of the biggest botched opportunities in all of Silicon Valley in the past few years is Google’s repeated, persistent, tragic-on-a-Greek-scale failure to get its messaging products right. Six (six!) years ago I detailed Google’s massive effort to unify everything under Hangouts.

from https://www.theverge.com/2019/10/25/20931699/android-messaging-ccmi-rcs-mess-isis-google-fiascotastrophe
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